THE IMPORTANT STUFF, ALL IN ONE PLACE
These are the terms and policies that apply when you use our website, book a trip, and travel with us.
1
TERMS & CONDITIONS
The terms that apply to your booking and your trip, including important information about payments, cancellations, changes and your responsibilities as a traveller.
2
PRIVACY POLICY
How we collect, use and protect your personal information, and the rights you have in relation to your data.
3
COOKIE POLICY
Information about the cookies and similar technologies used on our website, what they are used for and how you can manage them.
A LITTLE EXTRA PEACE OF MIND
Association of Bonded Travel Organisers Trust
Your money is protected by the Association of Bonded Travel Organisers Trust Limited (ABTOT), membership number 5517, under The Package Travel and Linked Travel Arrangements Regulations 2018. In the event of our insolvency, ABTOT provides a full refund if you haven't yet travelled, or repatriation if transport was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Travel Chasers.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com
Association of British Travel Agents
We are a member of ABTA (membership number Y6593), held to a high standard of service under ABTA's Code of Conduct.
Should you need it, we also offer access to ABTA's dispute resolution scheme, approved by the Chartered Trading Standards Institute. If we can't resolve your complaint, visit www.abta.com.
You can also access the European Commission Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Please note this platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
You can find out more about ABTA here: https://www.abta.com
Should you need it, we also offer access to ABTA's dispute resolution scheme, approved by the Chartered Trading Standards Institute. If we can't resolve your complaint, visit www.abta.com.
You can also access the European Commission Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Please note this platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
You can find out more about ABTA here: https://www.abta.com
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